Welcome to the D & L Fashion House website. Our products are sold to you subject to the terms and conditions listed below. Please read them carefully before using this website. By using our website, you signify your agreement to be bound by these terms and conditions
We currently only accept payments via PayPal. At checkout you will be directed to the PayPal login page.
Currently we only offer shipping within the UK.
All products are dispatched within one to two days of the order being placed and payments being received. We offer two types of delivery service; standard and express. You will be notified once an order has been dispatched.
- Standard Delivery - £4.00 (3 to 4 days)
- Express Delivery - £7.20 (1 to 3 days)
RETURNS & REFUNDS
If you are not entirely happy with your purchase you can return your item/s within 14 days of delivery, for a full refund to the original payment. Please note that the original postage cost is excluded. Products should be returned unused/unworn and in the original packaging.
The following items cannot be returned with the terms of our refund policy:
- Pierced earrings
- Made-to-Measure items (e.g. hats)
Other items may be added to this list from time to time. This does not affect your statutory rights in respect of faulty, incorrect or damaged goods.
Once we have received the product(s), a refund will be issued via PayPal. If you have used a credit/debit card via PayPal then it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.