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Welcome to the D & L Fashion House website. Our products are sold to you subject to the terms and conditions listed below. Please read them carefully before using this website. By using our website, you signify your agreement to be bound by these terms and conditions

 

PAYMENT METHODS

We currently only accept payments via PayPal. At checkout you will be directed to the PayPal login page.

 

DELIVERY

Currently we only offer shipping within the UK.

All products are dispatched within one to two days of the order being placed and payments being received. We offer two types of delivery service; standard and express. You will be notified once an order has been dispatched.

 

SHIPPING COSTS

  • Standard Delivery -  £4.00 (3 to 4 days)
  • Express Delivery -  £7.20 (1 to 3 days)

 

RETURNS & REFUNDS

If you are not entirely happy with your purchase you can return your item/s within 14 days of delivery, for a full refund to the original payment. Please note that the original postage cost is excluded. Products should be returned unused/unworn and in the original packaging.

Please contact is at This email address is being protected from spambots. You need JavaScript enabled to view it. before items are posted back to us.

The following items cannot be returned with the terms of our refund policy:

  • Pierced earrings
  • Made-to-Measure items (e.g. hats)

Other items may be added to this list from time to time. This does not affect your statutory rights in respect of faulty, incorrect or damaged goods.

Once we have received the product(s), a refund will be issued via PayPal. If you have used a credit/debit card via PayPal then it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

 

CANCELLATIONS

A request to cancel an order must be made before the products ordered are dispatched. Please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Once a request is received, the transaction will be cancelled and payment refunded via PayPal.